Mission Statement
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Our MISSION: “Customer First Service” that is World-Class in Quality
World-Wide in Scope & “Family” based on values!
Our CORE VALUES: Being Nice
Being Honest
Being the Best
Being a Team
Our GOAL: EXCELLENCE
[Definition: GREAT, EXTRAORDINARY, AWESOME, FOCUSED,
DISTINGUISHED, FIRST RATE, HIGHLY SKILLED, BEST OF THE
BEST, ON TIME & ON THE MARK, FANTASTIC, MAGNIFICENT,
LEADING THE WAY, OUTSTANDING, TEAM PLAYER, #1,
COMMUNICATING THE POSITIVE, SETTING THE PACE,
CHAMPION, CONSUMMATE PROFESSIONAL, WORLD CLASS]
Our ATTITUDE: "Whatever you need...whatever it takes"
Our OBJECTIVE: Alignment
to align our accomplishments [what we do]
with our Mission, Core Values and Goals [how we want to do it]
Our MANDATE: "CHANGE" -- Anything or Anyone on our Team not in alignment
with our MISSION, CORE VALUES, or GOALS – must change!
Anything that should change – Let’s change it!
Our CULTURE: The natural outcome of our
Mission, Core Values, Goals, Objectives, & Mandate is:
A Culture of Excellence -- not perfection --
that nurtures trials, errors, solutions & PROGRESS!
A Culture of Transparency – not secrets – that nurtures Trust
A Culture of Accountability & Appreciation -- not blame --
that nurtures Integrity & Respect
Our GAME PLAN: “ICE”
INTRODUCE our World Class Team
COMMUNICATE all details of the process
EXCEED Expectations
Our MOTTO: “Let our Family…move Yours”